Question 1

What is a cat café?

Accepted Answer

A cat café is a unique space where visitors can relax and interact with adoptable cats. While cat cafés vary in style, Playful Paws Cat Café focuses more on the "cat" than the "café." We offer a cozy environment with a few snacks, cold drinks, and an ameowzing selection of cat-themed retail items.
We partner with a local rescue to help find loving homes for adoptable cats. Our mission is to provide a happy, relaxed space where kitties can show off their personalities while visitors unwind, play, and maybe even find their furrever friend!

Question 2

How do the cat visitations work?

Accepted Answer

There is a visitation fee of $20 per person to enter the cat lounge. Visitors get 50 minutes with our feline residents to play, pet & cuddle. A cold drink from our cooler is included for you to enjoy during your session.

Question 3

How old do you need to be to visit the cat lounge?

Accepted Answer

Children under the age of 8 years old are not permitted to enter the cat lounge. Infants under one year are the exception, but they must be held by parents (or secured in a car seat/stroller) at all times. This is to ensure the safety of our cats as well as your tiny humans.

There must be one adult for every two children under the age of 12 in the cat lounge. Children may not be in the cat lounge unsupervised.

Question 4

When is the best time of day to visit?

Accepted Answer

That answer is definitely subjective (and not always accurate - cats do what they want, when they want). The cats are typically very active in the morning, and tend to nap in the afternoon. If you're looking to play - book earlier in the day, and if you're hoping for some snuggles - afternoons may be your best bet.

Question 5

Do I need to have a reservation to come to the café?

Accepted Answer

Capacity in the cat lounge is limited to ensure an enjoyable experience, so we encourage you to make a reservation in advance. We do gladly accept walk-ins when there is open availability.
Everyone is welcome to hang out in the cafe side, shop our merch area and peek at the cats through cat lounge windows.

Question 6

How do I make a reservation?

Accepted Answer

Click Book A Visit to see real-time availability and select your desired time for your group. Payment is made online at booking, and you'll agree to our digital terms.
You'll receive an email confirmation, and changes can be made up to 24 hours in advance. Arrive early to grab a drink and snack while watching the kitties through the windows before your session starts!

Question 7

How many people are in the cat lounge at one time?

Accepted Answer

The maximum number of people allowed in the cat lounge during each session is 8.

Question 8

What forms of payment do you accept?

Accepted Answer

Cash is always appreciated, but we also accept credit, debit and Apple Pay.

All online reservations will require payment at the time of booking.

Question 9

What is your booking policy?

Accepted Answer

Reservations are encouraged but not required. Walk-in appointments will be accommodated based on availability.
All guests must agree to the Release of Liability Terms.
Groups or 8 or more will need to book a private time slot to ensure a positive experience is had by both our guests and our cats. Please visit the Events & Private Parties page for more details.
Please arrive 10 minutes before your scheduled time to get checked in.
If you are more than 15 minutes late, your spot(s) could be given to walk-ins.
If you need to cancel your reservation, please do so at least 24 hours in advance of your booking. If you cancel your reservation less than 24 hours before your booking, your reservation fee will be forfeited.

Question 10

What is your cancellation policy?

Accepted Answer

If you need to cancel your reservation, please do so at least 24 hours in advance of your booking. If you cancel your reservation less than 24 hours before your booking, your reservation fee will be forfeited.

Question 11

Do you offer private parties?

Accepted Answer

Yes!  While our space is fairly cozy, we can hold small private parties and events.  Head on over to our Events & Private Parties page for more information.

Question 12

What else is there to do at the café?

Accepted Answer

Each month, we host special kitty-inclusive events—check our Events & Private Parties page for the latest! You can also browse our cafe’s selection of cat-themed merchandise or enjoy a cold beverage from our cooler.

Question 13

Do you have memberships?

Accepted Answer

Not at this time.

Question 14

Where does my cat lounge visitation fee go?

Accepted Answer

Since we are not independently wealthy (bummer!), that money goes to keep the lights on, the heat/air going, the rent paid, and a cozy roof over our kitties’ heads. It also covers extra supplies that the rescue partners cannot provide, like kitty wipes, extra litter, treats, basic first aid supplies, etc. And finally, it helps us to pay our hard-working staff.

Question 15

Is the café accessible by wheelchair?

Accepted Answer

Our café is indeed wheelchair-accessible! Visitors may enter through the front door, enjoy the café space and visit the cat lounge.

Question 16

How do I get there and where do I park?

Accepted Answer

We are located on Bend’s West Side, off of Century Drive and across from The Village Baker. There are plenty of parking spots in our lot and on the street, though some times of day are more crowded than others.

Question 17

Do you accept donations?

Accepted Answer

Absolutely! All of the cat food and litter at the café is supplied by our rescue partners. If you would like to donate cash, food, litter or any other supplies, they would very much appreciate it. You can drop those off at the café during business hours.

Question 18

Can I volunteer at the café?

Accepted Answer

At this time, we do not have a volunteer program. However, you can reach out to our rescue partner, CCREW, to inquire about volunteer and foster opportunities.

Question 19

Are you increasing adoptions?

Accepted Answer

We like to think so! We average 3-4 adoptions per week. That's 3-4 cats who may not have had the same exposure to potential adopters if they were in a shelter or a foster home environment.

🎉 Come celebrate our 3rd Birthday with us!
Parking Lot Pawty - Saturday, 9/19 - 10am-2pm 🐾

Contact Us

Frequently asked Questions

General Questions

About the Cats

What is a cat café?

How do the cat visitations work?

How old do you need to be to visit the cat lounge?

When is the best time of day to visit?

Do I need to have a reservation to come to the café?

How do I make a reservation?

How many people are in the cat lounge at one time?

What forms of payment do you accept?

What is your booking policy?

What is your cancellation policy?

Do you offer private parties?

What else is there to do at the café?

Do you have memberships?

Where does my cat lounge visitation fee go?

Is the café accessible by wheelchair?

How do I get there and where do I park?

Do you accept donations?

Can I volunteer at the café?

Are you increasing adoptions?

How do you ensure the cats' well-being?

Where are the cats from?

What is the adoption process?

Where do the cats sleep at night?

I found a stray cat or kitten. Can you take it?

What veterinary care have the cats in the café had?

What happens if I adopt a cat or kitten and it gets sick?

Got a different question?

site menu

cafe Hours

location

🎉 Come celebrate our 3rd Birthday with us! Parking Lot Pawty - Saturday, 9/19 - 10am-2pm 🐾

Contact Us

Frequently asked Questions

General Questions

About the Cats

What is a cat café?

How do the cat visitations work?

How old do you need to be to visit the cat lounge?

When is the best time of day to visit?

Do I need to have a reservation to come to the café?

How do I make a reservation?

How many people are in the cat lounge at one time?

What forms of payment do you accept?

What is your booking policy?

What is your cancellation policy?

Do you offer private parties?

What else is there to do at the café?

Do you have memberships?

Where does my cat lounge visitation fee go?

Is the café accessible by wheelchair?

How do I get there and where do I park?

Do you accept donations?

Can I volunteer at the café?

Are you increasing adoptions?

How do you ensure the cats' well-being?

Where are the cats from?

What is the adoption process?

Where do the cats sleep at night?

I found a stray cat or kitten. Can you take it?

What veterinary care have the cats in the café had?

What happens if I adopt a cat or kitten and it gets sick?

Got a different question?

site menu

cafe Hours

location

🎉 Come celebrate our 3rd Birthday with us!
Parking Lot Pawty - Saturday, 9/19 - 10am-2pm 🐾